(989) 773-6622 x150 / firstname.lastname@example.org
Jose brings to the SBDC his experiences in small business leadership, process development, quality, operations, and project management. Previous to joining the SBDC, Jose advised a network of Harley-Davidson motorcycle dealerships in Indiana on measuring & improving their operations in order to increase their customer satisfaction scores and their sales. As the leader of his family’s small real estate business, Jose turned around an unprofitable operation by stabilizing the revenue streams and right sizing the portfolio. Jose holds an MBA from Wayne State University, a BS in Industrial Engineering from Kettering University and certifications in Small Business Consulting and Lean Six Sigma.
Areas of Expertise: Profitability, Continuous Improvement, Strategic Planning, Operational Excellence