Privacy Policy – Effective Date: April 1, 2025
Who We Are
Our website address is: https://michigansbdc.org. The Michigan Small Business Development Center is a statewide network funded in part through cooperative agreements with the U.S. Small Business Administration, the Michigan Economic Development Corporation and Regional Hosts. The statewide host of the network is Seidman College of Business at Grand Valley State University. The Michigan SBDC is nationally accredited by the Association of SBDCs.
Michigan SBDC State Headquarters
Seidman College of Business at Grand Valley State University
50 Front Ave. SW
Grand Rapids, MI 49504
Phone: 1-833-522-0025
Email: sbdcmichigan@gvsu.edu
Small Business Act
Confidentiality of clients of the SBDC Program is governed by federal law. See Section 21(a) of the Small Business Act (15 U.S.C. 648(a)). It is the policy of the Michigan SBDC Network that all client information, including client names, files, and records, are to remain confidential, to the extent permitted by law, and are not to be divulged to third parties unless written consent is provided by the individual/business client.
Download our confidentiality policy.
Information We Collect
We may collect personal information that you provide to us directly through forms on our website, which may include:
- Name
- Contact Information (email address, phone number)
- Address
- Business Information
- Any other information you provide us while using our services
Constant Contact
We use Constant Contact to collect names and email addresses, and to send email newsletters. See the Constant Contact privacy policy at https://www.constantcontact.com/legal/privacy-center.
FormAssembly
We use FormAssembly to collect personal and business information to provide services. See the FormAssembly privacy policy at https://www.formassembly.com/privacy-policy/.
HubSpot
We use HubSpot to collect personal and business information to provide services. See the HubSpot privacy policy at https://legal.hubspot.com/privacy-policy.
Activity Log
If you are a registered website editor, we save your content activity like create/update/delete posts and comments.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Analytics
We use Google Analytics to collect website visitor traffic information. See the Google Analytics privacy policy at https://support.google.com/analytics/answer/7318509?hl=en.
Information Sharing and Disclosure
If you request a password reset, your IP address will be included in the reset email.
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
- As necessary to service providers who assist us in operating our website or conducting our business
- To comply with legal obligations or protect our rights
Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect personal information transmitted over the internet, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- The right to access your personal data
- The right to request correction of your personal data
- The right to request deletion of your personal data
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with an updated effective date.
How Long We Retain Your Data
Contact information you provide is stored indefinitely.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Contact Information
Michigan SBDC State Headquarters
Seidman College of Business at Grand Valley State University
50 Front Ave. SW
Grand Rapids, MI 49504
Phone: 1-833-522-0025
Email: sbdcmichigan@gvsu.edu